Sales Operations Manager
FigBytes
Skill Set Required
Ability to multi-task
communication and negotiation skills Ability to multitask during customer handling. (Type & Talk) Proven work experience as a sales representative Highly motivated and target driven with a proven track record in sales Prioritizing
Job Description
· Enhance sales performance through clear and measurable objectives and results
· Accelerate revenue growth by identifying opportunities and increasing sales efficiency
· Support Sales Leadership to improve their analytical and operational needs which will allow them to win more business more efficiently.
· Define KPIs and CRM optimization
· Improve and implement cross-team processes to ensure accurate reporting of data
· Set and oversee individual and team sales goals
· Meet regularly with direct report(s) to strategize and solve any issues in the CRM including reviewing their work
· Support Sales, Finance, and the rest of the organization with Reporting, including driving weekly forecasts covering Pipeline, Bookings, etc.
· Perform pipeline reviews and establish best practices and methodologies for forecast accuracy
· Manage sales territories, account assignments, sales playbook, and CRM
· Design and implement sales recognition and performance incentive programs
· Prepare commission statements for the Sales Organization and liaise with the Finance Team
· Anticipate and dissolve issues or speed bumps within sales operations processes to ensure a smooth customer experience from beginning to end
· Identify areas for improvement in strategies and efficiencies for processes, tools, and systems to promote optimal productivity and consistency in meeting and exceeding sales goals
The ideal candidate will have the following:
· 4+ years of Sales operations experience and/or B2B SaaS
· Self-starter and is self-motivated
· An affinity for Sales
· Can work well with a variety of cross-functional stakeholders towards a common goal
· Willingness to roll-up sleeves and get things done
· Experience with developing sales compensation plans and sales commissions statements
· Strong reporting and forecasting abilities
· Problem solving and a quick learner
· Ability to thrive in a dynamic environment and ever-evolving industry
· Excellent analytical skills with experience overseeing and managing business metrics, productivity, and outcomes.
· Attention to detail with the capability to appropriately define issues, questions, and data
· Office 365 high proficiency, especially in Excel
· Experience with CRM workflows and automation (HubSpot or SalesForce)
About the Company
FigBytes is first a mission, a call to action - before they are a software company. Founded in 2013, FigBytes was a response from founders Ted and Sonam witnessing devastating breakdowns in our environment: the wildfires in California, cities in India running out of clean drinking water, rising pollution levels and more.
They noticed enterprise organizations and governments move toward corporate social responsibility - tying their success metrics to the impact they have on the world around them (about time, they thought!)
But there was a missing piece to these admirable goals: Tracking them. How could these organizations quantify their sustainability, environmental, social and governance (ESG) goals and measure their progress towards said goals? From these needs, FigBytes was born. Their cloud-based platform allows customers to embed their ESG objectives and metrics into their performance, strategy and brand. They transform data into real-time storytelling, removing data complexity so customers can focus on what truly matters - meeting their ESG goals.
Since environmental sustainability is both impacting and impacted by just about everyone, FigBytes serves a large and diverse market. Their priority segments include consumer goods, hotels/resorts, financial services, technology, oil & gas, and government entities such as states and municipalities. With clients such as the State of Minnesota, AECOM, City of Phoenix, University of Alberta, McDermott, Ford, Tongaat Hulett and more, FigBytes stands on solid ground to arm global entities with the means to achieve mission-critical ESG objectives.
With a combination of VC and government funding, FigBytes is in the perfect opportunity to have an impact on a fast growing organization.
Delhi, North West Delhi, Delhi-110034, India
