Minimum 1 Year experience in International BPO - Sales/Upselling/Cross-Selling/Customer service process Strong phone
About Binary Semantics We are working with client centric global software development company offering IT services, Consulting services and Knowledge services across several industry segments such as Automobiles, Manufacturing, FMCG, Technology, Insurance, Travel, Hospitality and B2B Publishing. Our global operations spread across USA, Canada, Europe and India. We leverage our strong technology expertise and deep industry knowledge to develop customized solutions and services. Responsibilities: Helping the customer with their query and sell our products and services. Selling and cross-selling brand products and services of Microsoft, HP, Dell, Lenovo etc. Responsible for effectively handling customer queries and providing exceptional customer service. Maintaining Consistent Productivity and consistently achieving assigned targets. Ability to handle clients professionally during all interfaces. Meet Call Quality requirements according to Call Monitoring Guidelines. Effective presenter, negotiator, collaborator & deal closer Creating and Monitoring Sales Pipeline & achieving the assigned Goals & Targets Motivation for Sales, Sales Planning, Implementation & Rapport Building Establish, develop and maintain positive business and customer relationships We offer: • Lucrative Incentives • Meal/Refreshments • Both side cabs available Shift timings- 8pm till 5am Inbound Under Graduate Considered, Bachelors & above preferred 5 Days a week Mon-Fri